Delete Account Request

Fluency Pro

Last Updated: October 8, 2026

How to Request Account Deletion

To delete your account, send us a deletion request by email:

1. Email us at sha849529@gmail.com with the subject line: Delete My Fluency Pro Account.
2. Send the request from the same email address used in your Fluency Pro account (Google Sign-In email).
3. We will verify the request and process deletion.

What Data Is Deleted

• Account profile data (display name, phone number, linked login identity)
• Learning activity data (session history, scores, progress stats, chat history)
• Battle participation records and battle messages
• Device push notification tokens and referral records
• Your Play Billing subscription record, including the purchase token
• App usage data associated with your account

What Data May Be Retained

• Anonymized purchase records (order identifiers, plan and amounts with your user ID removed) — kept only as long as needed for financial record-keeping. These records cannot be linked back to you.
• Operational logs — kept for a limited period for security and fraud-prevention, then deleted automatically.

Retained data is restricted and not used to re-enable account access.

Delete Data Without Deleting Account

Currently, Fluency Pro does not provide a separate in-app flow to delete only specific data while keeping the account active.

Privacy Policy: /privacy-policy.html